5 Warning Signs You're Working With Unreliable Tradies
- Younes Rais
- 10 hours ago
- 8 min read
You've scheduled your day around a tradie arriving at 7am. You've coordinated other trades, arranged site access, cleared the work area. Then your phone buzzes at 6am: "Sorry mate, can't make it today."
The financial damage starts immediately. Your site sits idle. Other trades you've scheduled can't start their work. Your client gets frustrated. You're scrambling to reschedule, and every delay pushes your project timeline further out. On a tight-margin job, a single no-show can wipe out your profit.
Here's what most builders miss: these no-shows are predictable. The warning signs appear days or weeks before the actual cancellation. If you know what to look for, you can protect your schedule before it falls apart.
This isn't about blaming tradies. It's about spotting patterns early enough to make different decisions.

The 6am Text That Ruins Your Day
You've built your entire day around a sparkie arriving at 7am. You've scheduled the plasterer for 2pm, assuming the electrical rough-in will be done. You've told your client you'll have photos by end of day.
Then the text arrives: "Van won't start. Can't make it."
The sparkie's no-show doesn't just cost you their day rate. The plasterer still charges a callout fee because you can't give them 24 hours notice. Your client questions whether you're managing the project properly. You've lost a full day of site productivity, and you're now chasing the sparkie to reschedule while they're "really busy next week."
This scenario plays out on construction sites constantly. Communication breakdowns between contractors create cascading inefficiencies that derail project timelines. The difference between projects that run smoothly and those that don't often comes down to tradie reliability.
The good news? These no-shows rarely come without warning. The red flags appear well before the 6am text. You just need to know what you're looking at.
Red Flag #1: They Go Silent After You Book Them
Reliable tradies confirm details as the job approaches. They text you the day before: "Still on for 7:30am tomorrow? I'll need the side gate code." They check if materials have arrived. They confirm parking arrangements.
Unreliable ones disappear.
This isn't about needing constant updates. It's about strategic silence at critical moments. When a tradie goes dark in the 48 hours before a scheduled job, they're probably not coming.
What silence looks like in the 48 hours before the job
You send a confirmation text on Monday for a Wednesday job. No response. You call Tuesday morning to confirm the arrival time. Voicemail. You text asking if they need anything from the supplier. Nothing.
The 48-hour window matters because this is when reliable tradies finalise logistics. They're checking their schedule, confirming they have materials, planning their route. If you can't reach them during this window, they've either forgotten about your job or they're avoiding confirmation because they're not sure they'll make it.
Simple test: if you can't get a response two days out, assume they're not coming and line up a backup.
The difference between busy and avoiding
Busy tradies still reply. The message might be brief - "Yep, 7:30am, see you then" - but it arrives. They give you the essential information even if they don't have time for a conversation.
Avoiding tradies send vague responses that dodge specifics. "I'll confirm tomorrow" becomes their standard reply. Tomorrow arrives, and you get another "I'll confirm tomorrow." They never actually commit to a time or confirm they're coming.
When you see vague responses instead of clear confirmations, you're watching someone keep their options open. They haven't decided if your job is their priority yet.
Red Flag #2: Their Excuse Library Is Suspiciously Well-Stocked
Everyone has legitimate emergencies. Vans break down. People get sick. Previous jobs occasionally run over.
But unreliable tradies have emergencies every week.
The pattern usually starts before they actually no-show on you. They're late returning your quote because their computer crashed. They miss a site meeting because of a family emergency. They don't call when they said they would because their phone died.
One or two genuine issues are normal. A different crisis every week is a pattern.
The rotating cast of emergencies
Week one: "Van's in the shop, can we push to Thursday?"Week two: "Kid's sick, need to reschedule."Week three: "Previous job ran way over, can't make it today."Week four: "Supplier didn't deliver the materials."
Each excuse sounds reasonable in isolation. Together, they tell you this person's life is either genuinely chaotic or they're chronically overcommitted. Either way, they're not reliable.
If you've heard three different excuses before the job even starts, expect a fourth excuse on the day itself.
When 'running late' becomes a personality trait
Some tradies are perpetually "running 30 minutes late." That 30 minutes becomes 90 minutes. Then three hours. Sometimes they never arrive at all, but they were definitely "on the way."
Chronic lateness isn't a traffic problem. It's a scheduling problem. They're always late because they've booked too many jobs in one day. They're trying to fit four jobs into a three-job day, and you're the one who gets bumped when the timing doesn't work.
When someone is consistently late to everything, they're telling you that your schedule doesn't matter to them.
Red Flag #3: They Won't Commit to a Specific Time Window
Professional tradies give you a specific window: "I'll be there between 7am and 9am." They might not hit it exactly, but they give you something concrete to plan around.
Unreliable ones stay vague: "Sometime Tuesday morning." Or worse: "I'll be there Tuesday, probably morning-ish."
Vague scheduling signals you're not their priority. On a construction site where multiple trades need coordination, "sometime Tuesday" creates chaos. The plumber can't start until the electrician finishes. The electrician might show up at 8am or 2pm. Your entire day is on hold.
Why 'sometime Tuesday' means you're not the priority
When tradies won't commit to a specific time, they're keeping their options open. If a higher-paying job comes up Tuesday morning, they'll take it. You'll get the text at 6am saying they can't make it, or you'll wait until 3pm before realising they're not coming.
Test this: ask for a specific two-hour window. If they won't give you one, they're not committed to your job. They're waiting to see what else comes up.
The double-booking tell
Vague scheduling enables double-booking. They've told you "Tuesday morning," but they've also told two other clients "Tuesday morning." They're planning to see which job they feel like doing, or which one pays best, or which one is closest to their other jobs.
You'll spot this when they seem unclear about your job details. They ask "which site was this again?" or they can't remember what work they quoted on. They're juggling too many commitments to keep them straight.
This is why they go silent before the job. They're avoiding confirming which client they'll actually show up for.
Red Flag #4: Their Van Is a Rolling Disaster Zone
This isn't about cleanliness. It's about preparation.
When you meet a tradie for a quote and their van is chaotic - empty toolboxes, no organised storage, borrowed equipment - you're looking at someone who will need constant supply runs. Inadequate preparation leads to defects and delays that cost you time and money.
A disorganised van tells you they don't have systems. They're winging it job to job.
What missing tools really tell you
A plumber without a pipe cutter. A carpenter without a spare blade for their saw. An electrician who needs to borrow your drill.
Missing basic tools means they'll need to leave mid-job. "Quick trip to Bunnings" becomes an hour. Or two hours. Sometimes they don't come back at all because they've moved on to another job while they were out.
If they don't have the tools for their trade, they're not set up to complete jobs efficiently.
The 'quick trip to Bunnings' that never ends
The tradie arrives, starts work, then realises they're missing materials. "I'll just duck out to Bunnings, back in 20 minutes."
Two hours later, they're still not back. You call. No answer. Eventually they text: "Got caught up on another job, can't make it back today."
While material shortages and delivery delays are real issues in construction, this isn't about supply chain problems. This is about poor planning. They accepted your job without checking they had what they needed.
Prevention: before the job starts, ask what materials they're bringing. If they're vague or planning to "pick stuff up on the way," they're not prepared.
Red Flag #5: They're Juggling Too Many Jobs at Once
This is the root cause behind most other red flags.
The skilled workforce shortage means demand for good tradies is high. They're getting more work offers than they can handle. Some say yes to everything because they're worried about turning down income. Others genuinely believe they can fit it all in.
Either way, overcommitment predicts all the other warning signs. The vague scheduling, the constant excuses, the last-minute cancellations - they all stem from taking on more work than they can actually complete.
How to spot the overcommitted tradie
They're constantly on their phone during your quote meeting, fielding calls from other clients. They mention they're working on three other jobs this week. They can't start for three weeks, but then suddenly they have a gap tomorrow.
That sudden availability is a warning sign. If they were genuinely fully booked, where did this gap come from? Usually, it means they cancelled on someone else. Which means they'll cancel on you when something better comes along.
Ask direct questions: "How many jobs are you working this week?" and "What's your typical completion timeline?" Their answers will tell you if they're stretched too thin.
Why they say yes when they should say no
Understanding why doesn't excuse the behaviour, but it helps you spot the pattern.
Profit margins in construction are typically between 2-3%. Tradies feel financial pressure to accept every job. Many also face cash flow issues, needing deposits from new jobs to fund current ones.
They say yes because they need the work. Then they can't deliver because they've overcommitted. This creates the no-show cycle: they're always juggling too much, always running late, always cancelling on someone.
When you spot this pattern, you're not looking at a bad person. You're looking at someone whose business model depends on overcommitment. They will let you down eventually.
What to Do When You Spot These Flags
Spotting red flags only helps if you act on them.
Immediate steps: require written confirmation 24 hours before any scheduled job. Build buffer time into your schedules so a single no-show doesn't derail your entire project. Keep a list of backup tradies you can call at short notice.
If you see three or more of these red flags, find someone else before they let you down. It's easier to replace them now than to scramble for a replacement at 6am on job day.
Protect yourself: only pay deposits after schedules are confirmed in writing. Consider penalty clauses for no-shows in your contracts. Track tradie reliability over time so you know who to call first for future jobs.
For larger projects, fragmented workflows create inefficiencies that compound these reliability issues. Using scheduling systems or working with specialists like Labouraix can help you track tradie performance and coordinate multiple trades more effectively. When you're managing complex projects with tight timelines, having systems that flag reliability issues early becomes essential.
This isn't about confronting tradies or calling them out. It's about making informed decisions that protect your project. When you spot these warning signs early, you have time to adjust. You can find more reliable alternatives, build in contingency plans, or at minimum, set realistic expectations with your client.
The tradies who consistently show up, communicate clearly, and deliver what they promise are worth their weight in gold. The ones showing multiple red flags will cost you more in stress and delays than you'll ever save on their day rate.
Your job is to tell the difference before they're supposed to arrive tomorrow morning.








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